People who find our website http://www.chakery.com typically are looking for website design, website development, or other keyword terms or phrases that tye into the search engines in some way. These people are searching for a company to design or redesign a website that is search engine friendly. They are looking for someone who has experience with building websites that will yield results. Once they have visited our website and have reviewed our website design portfolio they will then either call us or fill out our website design quote form on our website. We then contact the person by phone or email to get a better understanding of what the potential client is looking for with regards to their new website design or seo project. We then put together a website design quote for the client. Our quotes include unlimited mock-up concepts or designs of the actual homepage until the client is happy with the look and feel of the website. We inlcude free stock images that we purchase online on behalf of the client from istock photo. Most competitors will only allow for 2-3 initial mock ups and will typically charge you for each stock photo you need for your website. We charge the client 50% down to start the project and the final amount is due upon successful completion of the project. We feel that this gives us a committment from the client and the client has a committment from us to complete the project.