I leave the store and go home and a few hours later my mother-in-law calls my cell phone asking for my wife… I thought that’s odd but My wife then notices that she is not getting any service at all on her cell phone at all on her iPhone 4. At first I was like, you see that is why I returned my device but this was a bit different  so she picked up the home phone and called her cell phone number and I answered.. HELLO!! At this moment we realized that AT&T messed up and programmed the device with the incorrect phone number. So the only way to fix it now is to take both devices into a corporate AT&T store. Time I really don’t have but will have to make  since our business depends on those numbers being available. I just hope they did not lose my phone number and that it is still tied to my account.

AT&T MESSED UP EVERYTHING, AGAIN

I say AGAIN because

about a year ago at the Grand Prairie store on i20 store the very same thing happened to us where we where upgrading or purchasing and iphone and they activated the device the put the device on my line in place of my wife’s account so my wife who was on the road had no service. And the only way for her to get service just like in our current situation is to take our devices into a corporate AT&T and get a SIM Card. So I have to wait till an AT&T store opens up in the morning and take it in to the store. Lucky for for me I am not going out of town on business.. I have a feeling that once other carriers like Verizon begin to start carrying the iPhone AT&T is going to begin to see end of your losses.

Post from: Dallas Web Design

AT&T Messed Up Everything Again!!

If your not already aware AT&T will offer new iPhone users a choice of data plans to coincide with new iPhones around the corner coming out June 7. New users will be forced to decide between a low end plan that is there surely to make you say yikes! I better not do that or I will certainly go over my data plan @ 200MB for $15/month or 2GB for $25 . I must say the 2GB will cover most users and I would suggest that you get that because any data usage above those limits will result in overage charges that have the potential to double your monthly data fees for the iPhone. Current iPhone users can keep their current or switch to a cheaper tiered data plan.

I would be more concerned with the research that AT&T did about 98% of it’s customers only using 2GB of data being done at a time when we did not have tethering.. at a time before really good streaming video, before you could use Skype calls on the 3G network, HD Video capability, many capabilities that the network is aware of that the consumers are not aware of.  So I say this to put it into perspective along with what other ideas may come our way .

Most users will probably save money under AT&T’s new data plan . As AT&T pointed out recently . 200MB of data gives you the ability to send and receive 1000 email messages and 150 emails with attachments , 400 web pages, post 50 photos on social media sites, and watch 20 minutes of streaming video.

If you plan on using a Wi-Fi connection for your device when you work at home or at your office or in the range of an AT&T Wi-Fi connection (free access for AT&T customers), it gets easier to survive on 200MB

While saving you money from AT&T’s new campaign many customers will see this as an opportunity to find better coverage somewhere else. I happen to think that the 4G HTC EVO is looking pretty nice at the moment . The new iPhone is going to have to do more than just tether to get my attention since I expected that 3 iPhone’s ago and i have yet to get it.. and now on order to get it I am going to have to pay $20 extra for a pro data plan to get it.  Well let’s see what Verizon and AT&T have up there sleeve as there have been lot’s of talk as to whether or not Verizon will or won’t get the iPhone on it’s network and my guess is they will because AT&T would not have increased their ETF (Early Termination Fee) for nothing. Basically AT&T knows something that no one else is supposed to know. So look for some other carrier to soon be carrying the iPhone and look for it to be announced soon.  You can follow me on twitter @chakery or add me on facebook by searching for Chakery Design.

Malcom Chakery, President

Post from: Dallas Web Design

“AT&T limits itself with no more “all you can eat data plan”

I guess I would have liked a little better communication and a good way out of the agreement since the service does not work inside of my house or around it. I am committed to bringing this news to as many people as I can about how bad the service is for the iphone in my area as much as they are committed in making sure that they take care of me as a customer and not just activating my line of service and making sure that they have me locked in for the 2 year agreement. If your having problems and need support these are numbers to the higher ups that may be able to help you. It’s better than talking to the customer care reps that hang up with you after you ask  to speak to their supervisor right?

AT&T Mobility Office Of The President: 1-877-707-6220
Paula Burke, Executive Care: 952-703-2640
Mic Murphy, Executive Care Manager: 952-703-2310
Reyna Selena, Executive Care: 952-703-2369

I remember when AT&T would ” Reach Out And Touch Someone” now they don’t even return your calls…

I hope there is a better future for the customers of AT&T who have the iPhone and have been forced to use a sub par service because they have no way out of the big GIANT phone companies legal arm..

Have a Creative Day,

Malcom Chakery

Post from: Dallas Web Design

The iPhone and AT&T’s superfast 3g network..